Terms & Conditions


Order Acceptance


By placing an order through Harbour Brew Caf�, you agree to these terms and conditions.


Order Processing


  • All orders are subject to availability
  • We reserve the right to refuse any order
  • Orders must be placed at least 15 minutes before desired pickup time
  • For large orders (10+ items), please provide 24 hours notice

  • Payment


  • Payment is required at time of ordering
  • We accept cash, card, and mobile payments
  • All prices are in AUD and include GST
  • Refunds are processed at our discretion

  • Pickup & Delivery


  • Customers must collect orders within the specified time window
  • We are not responsible for orders not collected within 2 hours of pickup time
  • Delivery is available to selected areas only

  • Loyalty Program


  • Points are earned on all qualifying purchases
  • Points cannot be transferred between customers
  • We reserve the right to modify the loyalty program at any time
  • Rewards are subject to availability

  • Cancellation Policy


  • Orders can be cancelled up to 1 hour before pickup time
  • Late cancellations may incur a fee
  • No-show orders will not be refunded

  • Contact Us


    For any questions about these terms, please contact us at hello@harbourbrew.com.au